FREQUENTLY ASKED QUESTIONS

Our most frequently asked questions will be listed here, but if you have any others or need more detail please do not hesitate to contact us on 01442 358115 or ku/oc/pmacesabdetsmahkreb//seiriuqne 

Can I pay with Childcare vouchers?

We accept payment by childcare vouchers for most Basecamp courses if booked more than 15 days in advance. Payment must be received before the child attends the course.

We are registered with many childcare voucher providers. Please contact our enquiries desk for details. Our postcode for payments is HP4 3AA.

Our account code with Edenred is P20515182, Care4 is 41792679 and Computershare is 0014897111. For further account codes please contact ku/oc/pmacesabdetsmahkreb//seiriuqne

For the new Government Tax Free childcare scheme, please pay Berkhamsted Senior School using postcode HP4 2DJ.

 

Can I add additional hours to my existing booking?

We can add hour(s) to your existing booking for you for a £10 administration fee. Please contact ku/oc/pmacesabdetsmahkreb//seiriuqne

 

 Can I cancel or move my booking?

  The following charges will apply for cancellations (including sickness) and amendments.

  •  more than 30 days from course start date - full refund
  •  less than 30 but more than 15 days from course start date - 50% refund
  •  15 or less days from course start date - full sum due

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